Smarter Document Management with AssetBook

When we set out to build a new platform that better fit the needs of the modern-day advisor, innovating our reports protocol was at the top of the list. After listening to our customers, we moved towards creating a streamlined system for you to retrieve your reports.

In the past, when you processed reports, you would be faced with this screen:

From there, you would be prompted to close this box and in turn, would be emailed a link where you could then download your reports from. While this method works, we really felt that we could improve the process in order to save you time and to prevent any confusion that may arise while looking for your reports.

In the new AssetBook platform, we’re reducing the number of steps that you need to take in order to get your reports and localizing where these reports are stored.

If you’ve already upgraded to the new AssetBook preview program, you’ll notice that now when you run reports, whether individually or as a batch, a report processing box won’t appear as it does in Radar. In the new platform, we’ve introduced a new feature called Document Center, which can be found here:

Instead, after running reports, you’ll be able to find the new processed files in your Document Center along with a progress status display. When the reports are ready, you’ll receive an email notification saying that they can be found in your Document Center. You can find the reports like this:

We’re really excited about the changes being made to build the new platform. After listening to a lot of feedback, we feel like this new system will save you time and make your life a whole lot easier.

If you’re interested in joining the AssetBook preview program, send us an email at support@assetbook.com and we’ll get you migrated onto the new platform. In the meantime, stay tuned for a more detailed look at the new Document Center as well as the other new features that will be rolled out with the new AssetBook platform.

How to Use Your Holding Household

Although this specific system has been in place for almost two years now, we wanted to circle back to our Holding Household feature to share best practice information and how you can make the most of this neat organizational tool within AssetBook platforms. When used correctly, the Holding Household can allow you to easily see all new accounts and effectively assign them into their corresponding households.

What happens when I add a new account?

So, as many of you have probably noticed a couple different things can happen when you add a new account to AssetBook. But for the uninitiated, it’s completely reasonable to ask, 

“When I add a new account to the system, where does it go?”

Luckily, we don’t like to have our clients feeling like a forlorn Hamlet, so the answer to that question is fairly straightforward. 

If a new account is created with the same Tax ID as an existing household, our system uses that Tax ID information to automatically place the new account in the corresponding existing household with the matching Tax ID. 

But what happens if the new account has no Tax ID or a different Tax ID than the household that it belongs in? 

The Holding Household Explained 

The Holding Household is in AssetBook to collect all new accounts that come in with no Tax ID or with a Tax ID that doesn’t match any of the existing accounts on your platform. This way you should be able to easily view all new accounts that come into your system in one easy to manage repository. 

How to locate the Holding Household in the new AssetBook platform

From this Holding Household, you can adroitly move the new accounts into their correct household without any hassle. Just simply assign it to the corresponding household and then you’re good to go!

It’s important to note, that we highly recommend that you don’t change the name of the Holding Household to the new accounts that populate within it. Remember, all new accounts without a Tax ID or without a matching Tax ID will automatically be placed into this household.

So, if you change the Holding Household name to the name of a new account that has popped up in it, you might end up with issues down the road if and when you elect to add more new accounts to your system without matching Tax IDs. This isn’t an end of the world problem, but we definitely want to bring it to your attention to save your future self some time!

How is this different than before?

For our clients that have been with us for a longer time, you may have noticed that this is different than the process that we had in place before. In the old days (grumpy Jeff Bridges voice), new accounts with no Tax ID or with a different Tax ID that came into the system would create an entirely new household causing our users to locate that household and then either move the account within it or eliminate it.

Needless to say, that was a tiresome process, and we really believe that this new workflow will help you better manage new accounts, saving your time and effort in the long run.

If you have any further questions about the Holding Household or any other features in the AssetBook platform, don’t hesitate to reach out to us! You can either give us a call at (301) 387-3238 or email us at support@assetbook.com.